Fair Funding Solutions is committed to protecting your privacy and takes its responsibilities regarding the security of stakeholder information very seriously. This Privacy Statement explains what personal data we collect about you, how and why we use it, who we disclose it to, and how we protect your privacy.
1. Who is responsible for your data
Our privacy statement applies to the personal data that Fair Funding Solutions collects and uses.
References in this Privacy Statement to “Fair Funding Solutions”, “we”, “us” or “our” mean Fair Funding Solutions Ltd (a company registered in England and Wales with registration no 14662594. The registered address is The Wheelhouse, Angel Court, 81 St Clements, Oxford OX4 1AW. We control the ways your personal data are collected and the purposes for which your personal data are used by Fair Funding Solutions and are the “data controller” for the purposes of the UK Data Protection Act 1998.
Fair Funding Solutions is on the ICO Data Protection Register; Registration Number ZB524300.
2. Purpose and lawful basis for processing your data
We will only use your information for the purpose it was collected for, or for a very similar purpose, under the guidelines of legitimate business interests.
We have two purposes for processing your personal data:
1. Who is responsible for your data
Our privacy statement applies to the personal data that Fair Funding Solutions collects and uses.
References in this Privacy Statement to “Fair Funding Solutions”, “we”, “us” or “our” mean Fair Funding Solutions Ltd (a company registered in England and Wales with registration no 14662594. The registered address is The Wheelhouse, Angel Court, 81 St Clements, Oxford OX4 1AW. We control the ways your personal data are collected and the purposes for which your personal data are used by Fair Funding Solutions and are the “data controller” for the purposes of the UK Data Protection Act 1998.
Fair Funding Solutions is on the ICO Data Protection Register; Registration Number ZB524300.
2. Purpose and lawful basis for processing your data
We will only use your information for the purpose it was collected for, or for a very similar purpose, under the guidelines of legitimate business interests.
We have two purposes for processing your personal data:
- To sell our products and services to you and to administer our ongoing relationship with you. This purpose allows Fair Funding Solutions to lawfully process your data for legitimate interests (GDPR 6F) and our legal obligations (GDPR 6C) to the relevant tax and revenue authorities.
- To inform and engage with you about making money work for social good and our products and services. This purpose allows Fair Funding Solutions to seek your consent to process your data for communication, education and marketing purposes (GDPR 6A). Without your explicit consent, Fair Funding Solutions will not process your data for this purpose.
We will never sell your personal data or share it with any third parties to market or sell products to you.
The purpose and lawful basis for processing your data may change from time to time and this policy will be updated to reflect any changes.
3. Consent
We will always ask your consent to collect your data.
Fair Funding Solutions Newsletter
Your consent to receive the newsletter is an explicit action. We will not use defaulted opt-in checkboxes or include your personal data for communication and marketing purposes where you have asked only for a transactional email.
If you wish to withdraw your consent from receiving these newsletter communications, you can either unsubscribe directly via a link at the bottom of an email sent to you contact us directly to unsubscribe you.
Reviewing consent
We will keep your given consent(s) on file for a period of up to 6 years from the last change before checking if your consent is still valid.
At 6 years we will write to you by email with a statement of consent and your current choices. We will then send a reminder email after 30 days if no contact has been received. If this is not responded to then we will take that your granting of consent is still valid.
If you wish to withdraw your consent to the data, please contact us at rachel@fairfunding.solutions. We’ll get back to you with an initial response in a week and hope to deal with your request within 30 days.
4. Personal data we collect about you
When using the term “personal data” in our Privacy Statement, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold. Your personal data may include your name, job title, and your contact details.
We collect some personal data from you when you use our services or contact us.
Privacy Statement
Categories of data we collect
1. We may collect and process the following categories of information about you. Contact information including Name and surname; email address, telephone number, postal address. We do this when:
2. Bank account details when we need to make a payment to you.
3. Information about your purchases of our products and services, when you purchase such products or services.
4. The communications you exchange with us (for example, your emails, letters, calls, or other messages) when you contact Fair Funding Solutions, or you are contacted by us.
5. Your social media account when you interact with us on social media or when we target social media posts.
6. Your social media posts and messages which you direct to Fair Funding Solutions.
7. Your feedback when you reply to our requests for feedback or participate in our surveys.
Information about how you use our website, when you navigate on our website.
1. We may collect and process the following categories of information about you. Contact information including Name and surname; email address, telephone number, postal address. We do this when:
- you purchase, or enquire/use, our products and services;
- your organisation enters into a service contract with us;
- you attend our events;
- we undertake market research;
- you have consented to be included in phone, email or workshop surveys;
- you subscribe to a newsletter.
3. Information about your purchases of our products and services, when you purchase such products or services.
4. The communications you exchange with us (for example, your emails, letters, calls, or other messages) when you contact Fair Funding Solutions, or you are contacted by us.
5. Your social media account when you interact with us on social media or when we target social media posts.
6. Your social media posts and messages which you direct to Fair Funding Solutions.
7. Your feedback when you reply to our requests for feedback or participate in our surveys.
Information about how you use our website, when you navigate on our website.
Sensitive personal data
We do not collect this data. This is information that could reveal your racial or ethnic origin, physical or mental health, religious beliefs or alleged commission or conviction of criminal offences is considered “sensitive personal data” under the UK Data Protection Act 1998 and other data protection laws.
5. How and why we use your personal data
We use your personal data for the following purposes:
To provide our services to you. When you seek consultancy advice or coaching, we use your information to perform our services in relation to your enquiry, for example to provide you with information about your organisation’s needs.
To communicate with you and manage our relationship with you
We may need to contact you by email and/or telephone for administrative or operational reasons.
Please be aware that these communications are not made for marketing purposes and as such, you will continue to receive them even if you opt-out from receiving marketing communications.
We will also use your personal data if we contact you after you have sent us a request, filled in a web form through our website or contacted us on social media.
Your opinion is important to us, so we may send you an email to seek your feedback.
We will use the communications you exchange with us and the feedback you may provide to manage our relationship with you as our stakeholder and to improve our services and experiences for other stakeholders.
We may also collect information on how you use our website, for example which pages of our website you visit most. This information is for internal reporting only.
Research and good practice sharing about the non-profit sector
When you participate in an online discussion group or survey, we may collect and analyse information shared.
The details of any information we will collect will be laid out in the research consent or event enrollement form.
To comply with our legal obligations
For example, our obligation to provide your information to HMRC tax and revenue services.
To inform you about the work of the Fair Funding Solutions and products and services
We may send you marketing communications, if you have indicated that you are happy to receive these, for example when you subscribed to our newsletter and you explicitly agree to receive such communications.
If you are happy to receive marketing communications, we will provide you with news from us such as developments in the sector, new products or services that you may be interested.
Please note that we never share your contact details and other personal data with other companies for marketing purposes.
You can choose to opt out from receiving marketing communications at any time, by clicking on the relevant unsubscribe link at the bottom of any marketing related email you may receive from us. Alternatively, you can email us at rachel@fairfunding.solutions and ask to be unsubscribed.
6. Security of your personal data
We are committed to taking appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage.
The information that you provide to us will be held in our systems. All personal data is stored electronically in secure cloud-based systems and may be processed outside the UK.
We will retain your personal data for as long as we need it in order to fulfil our purposes set out in this Privacy statement, or in order to comply with the law, but for a period no more than 10 years after our relationship with you has ceased.
In the event of a security breach. In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, Fair Funding Solutions shall promptly assess the risk to your rights and freedoms and if appropriate report this to you.
7. Requesting access to your personal data
You have a right to request access to the personal data that we hold about you. This could include purchase information relating to products and services.
If you have questions in relation to your personal data, please contact us at: rachel@fairfunding.solutions with your name and postcode along with an outline of your request. We will get back to you with an initial response in a week and hope to deal with your request within 30 days.
8. Right to be forgotten
You have a right to be forgotten and have your personal data erased and / or stop being processed:
- Where the personal data is no longer necessary for the purpose it was collected or processed for;
- We are relying on consent e.g. as a mailing list subscriber and you withdraw consent
- We are relying on legitimate business interests as our basis for processing and you object to our processing of the data, and there is no overriding legitimate reason to continue this processing,
- We are processing the personal data for direct marketing purposes and you object to that processing.
We will not erase your records if we need to maintain your transactional data for our legal obligations to the local tax and revenue authorities (HMRC) and obligatory retention periods for government grants. We will commit to erase the data once the obligatory retention period is over, e.g. after 7 years for HMRC purposes.
9. Right to restrict processing
You have a right for your personal data to be stored but not processed. This is achieved through the withdrawal of consent.
If you have questions in relation to your personal data, please contact us at: rachel@fairfunding.solutions
10. Rights related to automated decision making
Fair Funding Solutions does not engage in any automated decision-making processes, i.e. where decisions are made based solely on your data by automated means and without any human involvement.
11. Cookies or other tracking technologies
To improve our services and to analyse how visitors use our website, we may use technologies, such as cookies, pixels or tracking software, ie web beacons. Please be aware that in most cases we will not be able to identify you from the information we collect using these technologies.
For example, we use software to monitor customer traffic patterns and website usage to help us develop the design and layout of the website in order to enhance the experience of the visitors to our website. This software does not enable us to collect any personal data. In addition, to understand how our customers interact with the emails and the content that we send, we use pixels that allow us to know if the emails we send are opened or if the content of our emails is displayed in text or html form.
We use cookies in our website to monitor how our website is used. Cookies are small pieces of information stored by your browser on your computer’s hard drive. They are commonly used by organisations to improve the user experience of websites. They can be turned off in your browser settings.
12. Sharing your personal data
We may also share some of your personal data with, or obtain your personal data from, the following categories of third parties:
Suppliers providing services to us to help us run our business
We may, for example, may also disclose your information to a mailing houses to distribute information sent by post.
Fair Funding Solutions carefully selects our suppliers who process your personal data on our behalf and require that they comply with high security standards for the protection of your personal data.
Authorities
We may disclose your personal data when this is required by the law of any jurisdiction that Fair Funding Solutions may be subject to.
Through our website, we provide links to third party websites which are subject to separate privacy policies. Please be aware that this Privacy statement does not apply to such websites and Fair Funding Solutions is not responsible for your information that third parties may collect through these websites.
13. Updates to our privacy statement
From time to time, we may make changes to this privacy statement. We will update and publish on our website the latest version of this statement.
14. Contact information
If you have any questions, comments or requests regarding this Privacy Statement, please contact rachel@fairfunding.solutions
15. How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Fair Funding Solutions Ltd, The Wheelhouse, Angel Court, 81 St Clements, Oxford OX4 1AW.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Last reviewed: 14/07/23
